Shipping Policy

1. Processing Time

• Orders are processed within 1–2 business days (Monday–Friday, excluding U.S. holidays) after payment confirmation.
• Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Options & Rates (U.S. Domestic)

• Standard Shipping (5–7 business days): Free on orders over $50; $4.99 on orders under $50.
• Express Shipping (2–3 business days): $9.99.
• Overnight Shipping (1 business day): $19.99 (order by 2 PM EST for same‑day shipping).

3. Order Tracking

4. Delivery Times

• Delivery times are estimates and not guaranteed. Delays may occur due to carrier issues, weather, holidays, or high‑volume periods.
• Business days exclude weekends and U.S. federal holidays.

5. Shipping Restrictions

• We currently ship only to U.S. addresses (including Alaska, Hawaii, and Puerto Rico).
• We do not ship to PO boxes or APO/FPO addresses.

6. Lost or Damaged Packages

• Lost Packages: If your package is marked “delivered” but you have not received it, contact us within 7 days of the delivery date. We will work with the carrier to investigate and resolve the issue.
• Damaged Packages: If your order arrives damaged, contact us immediately with photos of the damage and packaging. We will arrange a replacement or refund at no cost to you.

7. Shipping Updates